Secure Payment:
You can make secure payments using credit cards, bank transfer, instant bank transfer, iDeal, SolavPay, Bitcoin and other cryptocurrencies, SEPA, and more.
Once your payment is successfully processed, we will send your digital item, such as a subscription or gift code, via email within 24 hours. If you purchased a physical item, it will be shipped to your provided address through DHL international shipping.
Credit Card Payments Worldwide
You can easily pay by credit card without needing to register. After placing your order, you will be directed to complete the payment on a secure page. Your credit card will be charged once the order is finalized. Our credit card payment method is protected by 3D-Secure with Stripe, so please ensure you have your credit card password ready during the payment process.
Apple pay & Google Pay:
You can use Apple Pay or Google Pay in our web shop. Apple Pay is available when using the Safari browser, while Google Pay can be used with the Chrome browser.
Direct transfer Klarna = Sofort:
This TÜV-approved direct transfer method, provided by Payment Network AG, requires only an online bank account with PIN/TAN functionality. If you select this payment type, you will be redirected to a secure Immediate Transfer page after your purchase, where you can conveniently complete the payment. Once the payment is processed, we will ship your goods immediately.
EU Direct bank transfer ( Sofort )
Cryptocurrency Payments Worldwide
You can easily pay using cryptocurrencies by scanning the QR code or copying our addresses for Bitcoin, Ethereum, Bitcoin Cash, Dash, Litecoin, or Tether, which are provided at the end of your order. Simply use your cryptocurrency wallet for a one-click payment.
Other Local Payment Methods
Local payment methods include Alipay for China, Klarna Sofort for Germany, EPS for Austria, iDeal for the Netherlands, Bancontact for Belgium, Przelewy24 (P24) for Poland, Multibanco for France, and various other local payment options for additional countries.
Solav Pay
The Solav Pay card is a voucher that can be used for payments on our website. During checkout, simply redeem your Solav Pay card by entering the coupon code and applying it.
You can purchase the Solav Pay card voucher or coupon on our website at www.solav.eu/product/solav-pay-card/ or directly from www.solavpay.com.
After purchasing the Solav Pay card, you can redeem it as a coupon immediately.
Shipment:
Subscription Codes and Gift Cards
When you purchase a subscription or gift card code, we will send your code to your email address within a maximum of 24 hours after your successful online payment. Delivery is free of charge.
Goods and Physical Items
If you purchase goods or physical items, we will ship your order within 24 hours after payment, using insured DHL parcel services.
Delivery Duration
- Within Germany: 2 working days
- Within Europe: Approximately 3-7 working days
- Outside Europe: Approximately 15-20 working days
Pickup at the Nearest Point
In some EU countries, standard shipping may require you to pick up your package at a designated location. We appreciate your understanding that door-to-door delivery may not be available in all areas.
Shipping cost for goods click here to inform by DHL.
Free Shipping
We have free shipping service with minimum order amount for following countries:
Free Shipping to Germany
There is a Minimum order is EUR 100
Free Shipping to Zone 1 EU:
Austria, Belgium, Czech Republic, Denmark, France, Luxemburg, Monaco, Netherlands, Poland there is a minimum order amount of EUR 500
Free Shipping to Zone 1 -non EU:
Liechtenstein, Switzerland there is a minimum order amount of EUR 500
Free Shipping to Zone 1 -non EU:
United Kingdom there is a minimum order amount of EUR 500
Free Shipping to Zone 2 EU/ non EU:
Andorra, Hungary, Italy, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican there is a minimum order amount of EUR 500
Free Shipping to Zone 3 EU:
Cyprus, Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania there is a minimum order amount of EUR 500
Free Shipping to Zone 3 -non EU:
Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Iceland, Moldova, Montenegro, North Macedonia, Norway, Serbia, Ceuta Spain, Melilla Spain, Ukraine, Greenland there is a minimum order amount of EUR 500
Free Shipping to Zone 4- non EU:
Algeria, Egypt, Libya, Morocco, Tunisia, Georgia, Israel, Lebanon, Syria, Russia, Turkey there is a minimum order amount of EUR 500
Free Shipping to Zone 5 -non EU:
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, India, Indonesia, Iran, Iraq, Kurdistan- Iraq, Japan, Jordan, Kazakhstan, Kuwait, Laos, Malaysia, Maldives, Mongolia, Myanmar, Nepal, North Korea, South Korea, Oman, Pakistan, Philippines, Qatar, Saudia Arabia, Singapore, Siri Lanka, Taiwan, Tajikistan, Thailand, Timor Leste, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Canada, Mexico, United States US, Papua New Guinea, there is there is a minimum order amount of EUR 500
Free Shipping to Zone 6 non-EU:
Australia, New Zealand there is a minimum order amount of EUR 500
Free Shipping to other countries:
there is a minimum order amount of EUR 500
Damaged packages or goods
To ensure that any claims for damages are properly addressed, the damaged shipment must be inspected in the destination country as soon as possible. Different deadlines and options may apply for reporting damage, such as assessments at the local branch or photo documentation. We recommend that the recipient contact their local delivery service provider for specific guidelines and procedures.